Student Loans
How To Apply For Federal Financial Aid
For Members seeking financial aid for schooling after July 1, 2010, Please see the financial aid office of the school you are attending. If the member has originated loans prior to July 1, 2010, with Great Lakes, those loans will still be administered by Great Lakes and can be inquired about by going directly to Great Lakes (see below).
IMPORTANT! Changes to the Federal Student Lending Process
With the recently enacted Health Care and Education Affordability Reconciliation Act of 2010 (H.R. 4872), the Federal Family Educational Loan (FFEL) Program has been eliminated. Private lenders, like Citizens Community Credit Union no longer have a role in originating or funding federal Stafford, PLUS or Consolidation loans. Beginning July 1, 2010 all new federal student loans will be issued via the William D. Ford Direct Loan Program. Contact your school’s financial aid office for more information.
For questions or service related to an existing Federal Family Educational Loan secured through Citizens Community Credit Union, contact our chosen servicer, Great Lakes at 1-800-236-4300, or at www.mygreatlakes.org.
· Direct Loan Guide - Details Federal Direct Loan terms and application process.
· Frequently Asked Questions for Borrowers
· National Student Loan Database – (www.nslds.ed.gov) Borrowers can locate their loans by accessing this Department of Education central database for student aid. Link this site on your student loan webpage and/or provide link to borrowers.
· Direct Consolidation Loan Program – (www.loanconsolidation.ed.gov) Provide your borrowers with an option for loan consolidation. Link this site on your student loan webpage and/or provide link to borrowers.







